English Speaking Customer Support Specialist (remote, December 9)

Printful offers high-quality printing, warehousing and distributing services, as well as graphic design, photo/video, marketing and customer service for small and medium online businesses. 

One Customer Support team member daily processes about 70 e-mail and chat messages, as well as phone calls. 

If you are positive, detail-oriented and like helping to customers - join our Customer Support team as a Customer Support Specialist!

Start date – December 9

This a full-time remote evening job. 

Your duties:

  • provide world-class customer support in English;
  • provide customers with prompt, accurate, kind and responsive replies;
  • reply to approximately 70 interactions (e-mails, chat messages and telephone calls) within one business day;
  • answer customer phone calls.

Our expectations:

  • excellent command of spoken and written English;
  • helpful, responsible and precise personality;
  • positive attitude to work.

We provide a two-week-long training process in our office at 6B Ojara Vaciesa Street, Riga

We offer:  

  • monthly salary starting from 1000 to 1200 euro gross, depending on work experience, education, and other skills;
  • gym membership;
  • health insurance policy;
  • a day off on your birthday;
  • a full time remote evening job from 15.30 - 24.00 according to the following schedule:
  1. Sunday to Thursday from 15.30 to 24.00 (Friday, Saturday - off)
  2. Tuesday to Saturday from 15.30 to 24.00 (Sunday, Monday - off)
  3. Thursday to Monday from 15.30 to 24.00 (Tuesday, Wednesday - off)
  4. Friday to Tuesday from 15.30 to 24.00 (Wednesday, Thursday - off)

Please, prepare a well-considered motivation letter in English specifying your compliance with the requirements and send it to us together along with your CV!

AS Printful Latvia (Registration No. 40203050078)

Citas vakances