Design Services support specialist (remote, December 7th)

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Printful is one of the biggest Latvian brands in the USA. We offer a full range of services—printing, warehousing and fulfillment, design, photography, video—for people who want to run an ecommerce business without having to worry about production and order fulfillment.

Printful’s growing rapidly, and our goals are ambitious, so we’re looking for a Design Services support specialist to join our team!

This is a full-time, remote job with the following schedule:

  • Sunday to Thursday from 15.30 to 24.00 (Friday, Saturday - off)

Your duties:

  • helping the Graphics Support team when necessary, by handling communication with customers
  • handling communication with customers, providing consultations regarding design, graphic software and file adjustments
  • providing support for coworkers in design, file adjustment, and design-related questions
  • handling your own deadlines and meeting them
  • helping with department-related projects and preparing print files for internal use
  • completing adjusting print files and creating simple designs using Adobe Illustrator and Adobe Photoshop as well as various free open source graphic editing software


  • fluent English and great communication skills
  • excellent skills in graphics editing software - Adobe Photoshop, Illustrator
  • the ability to work independently, adequately assess the amount of work and meet deadlines
  • additional skills in illustration or animation would be considered an advantage

We offer:

  • a full-time remote job from Sunday to Thursday from 15.30 to 24.00 (during the training period Monday - Friday, 9.00 - 17.30)
  • hourly pay rate of 7.20 EUR/gross
  • a chance to grow and develop, to expand your knowledge about the industry;
  • an opportunity to gain valuable professional experience;
  • growth opportunities within the company;
  • many bonuses (e.g., health insurance, a fitness club membership, and other privileges)


  • Remote

For this position, we offer a fixed-term contract until July 19th 2021 with a possibility to prolong it permanently. 

As a remote worker, you'll still be part of a tight-knit team who values hard work and collaboration. Printful is faced-paced and fast-growing, and we expect you to grow in your role as well, and to support your coworkers. It's that mutual commitment, trust, and support for each other is what drives us forward.

If you are positive, detail-oriented, and like helping customers, join our Customer Support team as a Customer Support Specialist! We're excited to receive your cover letter and CV!

AS Printful Latvia (Registration No. 40203050078)

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